תיאור
Professional and managerial leadership of a team of employees - technical supporters and external technicians. Troubleshooting with end users - on the client side. Providing telephone (only) support to company customers. Real-time identification and analysis of problems. Production of reports and drawing conclusions..
דרישות
quality control of performance. Recruitment and training of new employees. Managerial experience - minimum one year. Knowledge of Priority software - advantage. Basic computer knowledge - Windows system. Ability to learn independently - company hardware and software systems.
